Terms of Service

These Terms and Conditions (“Terms”) govern your access to and use of the Moonulu website (dev1.moonulu.com) and the purchase and use of Moonulu-branded products. By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree, you should discontinue use of the site and services.

1. Scope and Definitions

Throughout these Terms, the terms “Moonulu”, “we”, “us”, and “our” refer to the operator of the Moonulu website and brand. These Terms apply to all users, visitors, and customers of the site.

2. Eligibility and Acceptance

By using this site or purchasing our products, you confirm that you are of legal age in your country of residence and have the legal capacity to enter into binding agreements. If you do not meet these requirements, use of the site is permitted only with the involvement and consent of a parent or legal guardian.

3. Updates to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will become effective upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

4. Orders and Customer Responsibilities

When placing an order, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details and for all activity conducted under your account. We reserve the right to limit, refuse, or cancel orders at our discretion, including where fraud, resale activity, or misuse is suspected.

5. Pricing and Payments

Prices are displayed at checkout and may be subject to change without notice. Confirmed orders will not be affected by later price changes. Payment must be completed at the time of purchase. Payments are processed by secure third-party payment providers. We do not store full payment card details.

6. Shipping and Delivery

Shipping terms, estimated delivery times, and service regions are described in our Shipping & Delivery policy. Risk of loss transfers to the customer once the shipment is handed over to the carrier. Customers are responsible for providing accurate shipping details.

7. Returns and Refunds

All returns and refunds are governed exclusively by our Returns & Refunds Policy. Due to hygiene and safety considerations, opened or used products are generally non-returnable except where a verified defect or fulfillment error exists.

8. Acceptable Use

You agree not to use the website or products for unlawful purposes, to interfere with site security, or to attempt unauthorized access to any systems. Commercial resale or redistribution of products without prior written permission is prohibited.

9. Intellectual Property

All content made available on this website, including text, graphics, logos, images, and software, is owned by or licensed to Moonulu and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

10. Information Accuracy

While we aim to ensure accuracy, information on the site may occasionally contain errors or omissions. We reserve the right to correct such issues and to cancel orders if necessary.

11. Third-Party Services

This website may reference or link to third-party websites or services. Such references are provided for convenience only, and we are not responsible for third-party content, policies, or practices.

12. Disclaimer

The website and products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. We do not guarantee uninterrupted or error-free service.

13. Limitation of Liability

To the maximum extent permitted by law, Moonulu shall not be liable for indirect, incidental, or consequential damages arising from use of the site or products. Total liability shall not exceed the amount paid for the relevant order.

14. Indemnification

You agree to indemnify and hold harmless Moonulu and its affiliates from claims or damages resulting from your breach of these Terms or misuse of the site.

15. Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.

16. Termination

We may suspend or terminate access to the website at our discretion if these Terms are violated. Obligations incurred prior to termination will survive.

17. Governing Law

These Terms are governed by the laws of the Republic of Lithuania. Mandatory consumer protection laws of your country of residence remain unaffected.

18. Legal Operator & Contact

The Moonulu website is operated by a legally registered business entity within the European Union. Formal company details are available upon request or where legally required.

For questions regarding these Terms, please contact:

For legal and regulatory purposes only: the website operator is MB “PRODUCT PRO”, company code 306211699, registered at Tėviškės g. 39, Likiškėliai, LT-62442 Alytus district, Lithuania.

By using this website and purchasing Moonulu products, you confirm that you have read and agreed to these Terms and Conditions.

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