If you have questions about Moonulu products, your order, or our policies, our support team is ready to assist. We focus on providing clear, reliable, and timely assistance to ensure a smooth customer experience.
Customer support is available Monday to Friday, 09:00–18:00 (EET). Messages received outside of these hours or on weekends will be answered on the next business day.
All customer support is provided exclusively in English.
Please note that our registered business address is not a return location. If you need to return a product, you must first contact Customer Support to receive authorization and the correct return instructions.
For quick answers, we recommend reviewing the FAQ and informational sections of our website, where you’ll find details about product usage, shipping timelines, and return conditions. If you still need assistance, our support team will be happy to help.
Thank you for choosing Moonulu. We appreciate your trust and are here to support you.
For legal and regulatory purposes only: the Moonulu website is operated by MB “PRODUCT PRO”, company code 306211699, registered in Lithuania.